About Us

To our customers

To us, the customer is much more than just a person to do business with, but instead the highest priority. It is our mission as a company to provide the very best service, selection and quality to each and every one of our customers without exception, 24 hours a day, 7 days a week. As our customer, you should be treated in a professional and courteous manner, at all times. Modern technology allows us to attract customers from all areas of the country, and to provide them with immediate service with regard to any inquiries. We are proud to provide our customers great selection and many combined years of furniture related experience. If there is something that we don't have, we will do our best to find it. No job is too big, nor too small. Please contact us with any questions you might have, we are only happy to help.

The Issue of Price Versus Service

The issue of price versus service: It has come to our attention that there are those on the Internet that perhaps are able to show a lower price on their website than Furniture in New York.com. Please understand that it is our highest priority to provide the very best service at a reasonable price to you, the valued consumer. The best service has a price and as the old saying goes, "You get what you pay for" so beware of non-professionals. With our company your satisfaction is Absolutely Guaranteed!

White Glove Delivery Service

Our white glove delivery service is an in-home delivery service and setup program. As our customer you should expect the following:

 

1.A scheduled and prompt delivery.
2.Courteous and friendly service from our home furnishing technicians.
3.All purchased products to be unwrapped, inspected, and assembled in the area of your choosing.
4.All packaging materials should be removed and the area cleaned up.
5.A technician should not leave until the customer is satisfied!